Most orders are dispatched within one working day of payment clearing. You will receive a dispatch notification by email with tracking information.
Yes — standard UK delivery is free on all orders over £99. For orders below £99, a delivery charge of £6 applies.
Yes, we ship to most countries worldwide. We cannot currently ship to the USA or the EU due to customs and import restrictions. To check shipping costs for your country, see our Shipping Policy page for a full rate table, or email us at [email protected].
All bottles are packed in purpose-built wine and spirits shipping boxes with foam inserts and dividers. High-value and fragile items receive additional protective wrapping. We take full responsibility for breakage in transit — contact us immediately if a bottle arrives damaged.
We inspect every bottle before listing. For rare and vintage expressions we check fill levels, tax stamps or duty seals, label printing quality, capsule integrity, and cross-reference against known bottling records from databases such as Whiskybase. Provenance documentation is available on request for high-value purchases.
All condition details are stated in the product description. We note any label marks, capsule nicks, box wear, or fill levels below the shoulder. What you see in the listing is what you receive.
No. We only sell sealed, unopened bottles. If a seal has been broken for any reason, this is stated explicitly in the listing.
A single malt Scotch whisky is made entirely from malted barley at a single distillery and matured in oak casks in Scotland for a minimum of three years. A blended Scotch combines malt whiskies from multiple distilleries with grain whisky. Single malts express the character of a specific distillery and are generally what collectors seek.
Cask strength means the whisky is bottled at the natural ABV it comes out of the cask — typically 55–65% — without dilution. These are highly sought-after by collectors because they represent the whisky in its most unadulterated form.
A single cask bottling comes from one individual barrel, typically yielding 200–600 bottles. Because each cask develops differently, single cask releases are unique and limited by definition — among the most collectible whiskies available.
The five officially recognised regions are Speyside, Highland, Islay, Lowland, and Campbeltown, plus the unofficial Islands region. Speyside is known for elegant, fruity malts; Islay for heavily peated maritime expressions; Campbeltown for an oily, briny style; Lowland for lighter, gentler whiskies.
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and bank transfer for high-value orders. All payments are processed securely.
Yes. We accept returns within 30 days of purchase provided the bottle is unopened and in its original condition. Please contact us at [email protected] before sending anything back. See our full Refund and Returns Policy for details.
Contact us within 48 hours of delivery with photographs of the damage. We will arrange a full replacement or refund. You do not need to return the damaged item.
We consider purchasing bottles from private sellers, particularly rare, vintage, or limited-edition expressions. Get in touch at [email protected] with details of what you have.
We are primarily an online retailer. Our registered address is Pentagon Centre, 36 Washington Street, Glasgow G3 8AZ. Contact us by phone on +44-141-278-0708 or email at [email protected].
Yes. You must be 18 or over to purchase alcohol from Glenbotal. By placing an order you confirm you are of legal drinking age in your country of residence.